AI automation built for your business.From one tool to a complete system.

Full systems, custom builds, and standalone services for UK businesses. Built and live in 2 to 3 weeks. No tech knowledge needed.

Or call: 07449 247933

Built and live in 2 to 3 weeks
No tech knowledge needed
Runs 24 hours a day
County Durham based, UK-wide

The only AI systems specialist serving the North East from the inside.

See it in action

The AI Launchpad, working out of hours.

A customer lands on the site after hours. They chat with the bot or fill the contact form. Either way, their details and enquiry are captured, then pushed straight into the CRM and sales pipeline. No one touches a thing.

The exact same system running on my own business:

  • Customer goes onto your website during out-of-office hours.
  • AI chatbot responds to any frequently asked questions and can also take their contact info for lead capture.
  • Contact details and enquiry automatically get captured and put into a CRM system and sales pipeline without anybody touching anything.
  • Instant email or SMS notifications to your phone at any time confirming the enquiry and lead capture.
  • These leads will also be automatically followed up over a couple of weeks so that they never go cold using automatic email and SMS to your client regarding the enquiry.
Packages

Two full systems, one custom route, and standalone services if you only need one piece.

Launchpad
£2,500 setup
+ £350/month
Built for you. Handed over to you.

We build the complete system and hand it over with a full walkthrough. You own it, you run it day to day. The monthly retainer covers hosting, maintenance, and keeping everything running smoothly.

What this replaces

Buying the five core components separately, chatbot, lead capture, follow-up sequence, SEO setup, and website, would cost over £3,350 at standalone rates. The Launchpad bundles everything into one connected system for £2,500, with a month of post-launch support included as standard.

  • Professional website (5 to 8 pages)
  • AI chatbot for lead capture and FAQs
  • Local SEO setup
  • Basic email automation (3-step sequence)
  • 1 month post-launch support
  • AI Care Plan included
Choose Launchpad →
Most Popular
Growth Engine
£5,500 setup
+ £850/month
Built for you. Actively managed by us.

We build a more comprehensive system and then actively run it for you every month. No handing over and hoping for the best. We review performance, optimise your sequences, report on leads and conversions, and make improvements on an ongoing basis. You do not touch it. We run it as your growth partner.

What this replaces

The Growth Engine is not just more features, it is a different level of engagement. You are not buying a system and managing it yourself. You are getting a dedicated growth partner who actively runs and improves your system every month. For businesses where leads directly mean revenue, having someone focused on performance rather than just maintenance is worth the difference.

  • Everything in the Launchpad
  • More comprehensive initial build, additional automations and sequences configured from day one
  • CRM integration (HubSpot or GoHighLevel)
  • AI lead qualification chatbot
  • Full email and SMS automation sequences
  • Active monthly management, we review and optimise, not just maintain
  • Monthly performance report with leads, conversions, and recommendations
  • Quarterly strategy call to plan the next quarter
  • AI Care Plan included
Choose Growth Engine →
Custom
Let's talk

Need something bespoke?

Some businesses need more than an off-the-shelf system. If you have specific integrations, custom AI tools, or a multi-site operation that needs a fully tailored build, let's have a conversation about what that looks like.

What's possible:
  • Custom AI tools built to your exact spec
  • API integrations with your existing systems
  • Staff-facing AI assistants and internal knowledge bases
  • Multi-branch or multi-location setups
  • Dedicated monthly development and support
Start the conversation →
Standalone services

Or start with one thing.

Not ready for the full system? Pick a single automation, see it working, and build from there. Every standalone service is built on the same infrastructure as the full packages, so upgrading is straightforward when you are ready.

AI chatbot, lead capture and FAQ

£850

A chatbot trained on your business sits on your website and responds to visitors 24 hours a day. It answers common questions, captures lead details, and notifies you the moment someone enquires, even at 2am.

Lead capture and CRM pipeline

£650

Every enquiry that comes through your contact form is automatically logged in a CRM with the person's details, tracked in a sales pipeline, and flagged to you instantly. Nothing gets missed and you always know what is in play.

Automated follow-up sequence

£750

When someone enquires and does not hear back, they go cold. This automation sends a series of follow-up emails and SMS messages automatically over 21 days, stopping the moment they reply. Most clients recover 2 to 4 extra leads per month.

Google review request automation

£497

After a job is completed or a sale is made, an automated email and SMS sequence asks the customer to leave a Google review, with a direct link. More reviews means higher local search rankings and more inbound enquiries.

Quote and invoice chasing

£597

Quotes that go unanswered and invoices that go unpaid cost businesses thousands every year. This automation follows up on both automatically over 14 days, professionally and persistently, so you get paid without the awkward chasing.

Appointment booking and reminders

£997

Prospects can book directly into your calendar from your website or a link. Automated confirmations and reminders fire before every appointment, reducing no-shows by an average of 30 to 40 percent.

Missed call text-back

£650

When someone calls your business and does not get through, an automated SMS fires to their number within 60 seconds letting them know you will call back. Leads that would have gone to a competitor stay warm instead.

Referral request automation

£450

Happy clients are your best source of new business, but most businesses never ask systematically. This automation sends a referral request to clients at the right moment, with a follow-up if they do not respond.

Re-engagement and win-back sequence

£550

Every business has a list of past customers and cold leads who went quiet. This automation reaches back out to them automatically with a sequence designed to reactivate interest, without you having to remember to do it manually.

New client onboarding sequence

£650

The moment a new client signs up, an automated sequence kicks in: welcome email, document requests, next steps, check-ins. Professional, consistent, and completely hands-free.

AI document reader and extraction

From £1,500

Upload any document, an energy bill, invoice, contract, or application form, and AI extracts the key data automatically. That data is then formatted and routed to whoever needs it, saving hours of manual reading and data entry.

Included with every standalone service

AI Care Plan £79/month

Automations need ongoing attention to keep performing. Chatbot training goes stale as your business changes. Email sequences need tweaking based on real results. Integrations occasionally need maintenance. Without someone keeping an eye on things, systems that worked perfectly at launch quietly stop performing.

The AI Care Plan is included as standard with every standalone service. It covers:

  • Monthly check that all automations are running correctly
  • One round of updates per month, new service added to chatbot, email copy tweaked, sequence adjusted
  • Priority response if anything breaks or stops working
  • Quarterly performance review with recommendations

The AI Care Plan is mandatory with all standalone services. It is included in all full AI Growth System packages as standard.

Common questions

How it works. Questions answered.

What happens after the system goes live?+

You get a full handover walkthrough showing exactly how everything works. Then the system runs automatically, capturing leads, following them up, and tracking every enquiry in your CRM. Launchpad clients are covered by the AI Care Plan so the system keeps running smoothly. Growth Engine clients get active monthly management, reporting and optimisation on top.

Do I need to manage the system myself?+

Not at all. Once it is live, the system runs in the background. You just see enquiries come in and convert. If you ever want to change something, update the chatbot responses, tweak a follow-up email, add a new service, just message me and I will handle it. You are not logging into five different tools trying to figure it out.

What's the difference between the Launchpad and the Growth Engine?+

The difference is not just features, it is the level of involvement after go-live. The Launchpad is built for you and handed over. You own it and run it day to day, with the AI Care Plan keeping everything ticking. The Growth Engine means we actively manage the system every month, reviewing performance, optimising your sequences, and reporting on what is working. If you want a system you control yourself, the Launchpad is right. If you want a dedicated growth partner running it for you, the Growth Engine is right.

Can I start with just one automation instead of a full package?+

Yes. Every item in the standalone services list can be built on its own, on the same infrastructure as the full packages. The AI Care Plan at £79 per month is included with every standalone service to keep it running and updated, and you can upgrade into a full package later without rebuilding anything.

What is the AI Care Plan and why is it required?+

The AI Care Plan keeps your automations running, lets you make a round of updates each month (chatbot answers, email copy, new services), and gives you priority support if anything breaks. It is included as standard with the Launchpad and Growth Engine, and mandatory on standalone services so nothing you have paid to build ever quietly stops working.

In practice

What AI automation actually looks like.

We build AI automation for UK SMEs across estate agency, trades, recruitment, professional services, healthcare and hospitality. Every system is configured around the specific way enquiries arrive - and convert - in your industry.

Estate agent showing a property to clients

Estate Agents & Letting Agencies

Independent estate agents lose instructions every week to faster-responding competitors. We build AI systems that capture valuation requests and viewing enquiries the moment they arrive - day or night - and follow up automatically over 21 days until the lead converts or opts out.

35% of property enquiries arrive after 6pm. Our system responds to every one in under 60 seconds.
Construction worker on a building site

Trades & Construction

When you're on site you can't answer the phone. Every missed call is a potential job going to a competitor. We build AI systems that capture enquiries 24/7, send an instant response, and follow up automatically - so you never lose work because you were too busy doing it.

One recovered job per month covers the system cost. Most clients see three or more.
Recruitment interview in a modern office

Recruitment & Staffing Agencies

Coordinators spend hours on WhatsApp chasing availability, confirming shifts, and answering the same questions repeatedly. We automate the entire worker communication loop - availability collection, shift confirmation, timesheet reminders - so your team focuses on filling roles, not admin.

Agencies using our system report saving 8-12 hours of coordinator time per week.
Accountant or solicitor working at a desk

Accountants, Solicitors & Consultants

High-value enquiries go cold because nobody follows up within the hour. We build AI intake systems that respond instantly to every new enquiry, qualify the lead, book a discovery call automatically, and chase the prospect over 14 days - all without your team lifting a finger.

Average professional services client recovers 2-4 high-value enquiries per month that would previously have gone cold.
Modern wellness clinic interior

Clinics, Gyms & Wellness Businesses

Missed calls and slow responses cost appointments. We build AI booking assistants that handle appointment requests, send confirmations and reminders, chase no-shows, and re-engage lapsed clients - automatically running your retention system while you focus on clients.

Automated appointment reminders alone reduce no-shows by an average of 30%.
Restaurant interior set for dinner service

Restaurants, Venues & Event Spaces

Booking enquiries arrive at all hours and require fast responses to convert. We build AI systems that capture event and table enquiries instantly, send availability responses automatically, and follow up on quotes that haven't been confirmed - so you fill more covers and convert more events.

Never lose a booking enquiry to a competitor because your inbox wasn't checked.
Stack

Built on tools that work. Invisible to your customers.

Every system we build uses the same proven stack - enterprise-grade tools configured specifically for your business. You never log into any of them unless you want to.

💬
AI Chatbot

Trained on your business, answers questions and captures leads 24/7

📊
CRM & Pipeline

Every lead tracked from first contact to closed deal

📧
Email & SMS Automation

Follow-up sequences that run automatically for weeks

📍
Local SEO

Show up when customers in your area search for what you do

📈
Reporting Dashboard

See your leads, calls booked, and conversion rate at a glance

Why now

The businesses winning right now are responding faster than you.

78%

of customers buy from the business that responds first - not the cheapest or most experienced.

35%

of enquiries to UK SMEs arrive outside of business hours with no automated response in place.

21 days

is how long the average unconverted lead needs nurturing before they make a decision. Most businesses follow up once.

Most small businesses respond to enquiries when they get around to it. The ones growing fastest have a system that responds in seconds, follows up for weeks, and never forgets a lead. That is what we build.

Use cases

Specific things we automate for businesses like yours.

🤖
After-hours enquiry response
📅
Automatic appointment booking
📧
7-touch email follow-up sequences
💬
AI chatbot for website visitor questions
📱
SMS lead chasing
📊
CRM contact creation from web forms
🔔
Instant staff notification of new leads
Automated Google review requests
📋
Quote follow-up sequences
🔄
Re-engagement of cold leads
📍
Local SEO and directory listing setup
📈
Monthly performance reporting
Free Tool

Is your business ready for AI?

Take our free 7-question assessment and find out exactly where AI could make the biggest difference to how your business operates.

Free AI Opportunity Assessment

Find out where AI could transform your business

Answer 7 quick questions about how your business currently operates. We will send you a personalised breakdown of where AI could save you time, reduce costs, and generate more revenue.

This takes around 5 minutes. The more honest your answers, the more useful your results will be.
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About Your Business

Process

How it works.

01

Discovery call

A free 20-minute call to understand your business and where the biggest opportunities are.

02

We agree the scope

Full package, or a single standalone automation. You choose what fits, with no pressure to take more than you need.

03

Built and live in 2 to 3 weeks

The system is built, tested, and handed over with a full walkthrough so you know exactly how it runs.

04

Kept running and improved

Every system is covered by the AI Care Plan as standard. Growth Engine clients also get active monthly management, reporting, and optimisation.

Fit check

Is this right for your business?

This is for you if:

  • You are losing leads because nobody follows up quickly enough
  • You spend too much time on admin that could be automated
  • Your current website looks good but generates nothing
  • You want a system running for you while you focus on delivery

This is probably not for you if:

  • You are just starting out and need a simple website first
  • You are not ready to commit to a monthly retainer or care plan
  • You want a one-off project with no ongoing support

Not sure? Just ask. A quick call costs nothing and I will tell you honestly if it is right for where you are now.

Liam Hicks, web designer and AI systems builder based in County Durham

Built by Liam Hicks, County Durham

I'm not an agency. I'm one person based in County Durham who builds these systems personally for every client. You'll deal with me directly from the first conversation to go-live and beyond. No account managers, no outsourcing, no disappearing after handover.

Currently taking on new clients for June 2026.

Ready to see what this looks like for your business?

Book a free 20-minute discovery call. No hard sell, no obligation - just an honest conversation about whether this is right for you.

Or call Liam directly: 07449 247933